Shipping Information
Shipping & Delivery Guarantee
At Pure Paws Haven, we understand that safe transportation is extremely important when placing parrots into their new homes. We take every precaution to ensure birds travel safely, comfortably, and with minimal stress.
Our transportation process prioritizes the safety, health, and well-being of every bird.
Safe & Secure Transportation
All birds are transported using approved pet-safe travel methods designed specifically for live animal transportation. Each bird travels in a properly ventilated carrier with appropriate safety measures in place.
We carefully monitor weather conditions and travel schedules to help ensure safe transit.
Delivery Process
Before transportation is arranged, adopters will receive:
- Delivery scheduling confirmation
- Transportation updates
- Preparation instructions
- Arrival guidance
- Support contact information
We remain available throughout the delivery process to answer questions and provide assistance.
Shipping Guarantee
We guarantee that every bird leaves our facility in healthy condition and is carefully prepared for transportation.
In the rare event of a transportation issue, delay, or emergency, our team will work directly with the transporter and adopter to resolve the situation as quickly and safely as possible.
Adopter Responsibilities Upon Arrival
When your bird arrives, we recommend:
- Allowing time for adjustment and rest
- Providing fresh food and water immediately
- Keeping the environment calm and quiet
- Avoiding excessive handling during the first few days
- Scheduling a wellness exam with an avian veterinarian
Transitioning into a new environment can be stressful for parrots, and patience is important during the adjustment period.
Weather & Safety Delays
For the safety of our birds, transportation may occasionally be delayed due to:
- Extreme temperatures
- Severe weather conditions
- Transportation safety concerns
- Airline or carrier restrictions
The well-being of the bird will always come before delivery timelines.
Support After Delivery
Our commitment does not end after adoption. We provide continued support and guidance to help adopters successfully transition their new companion into their home.
If you have questions after receiving your bird, our team is always here to help.